Institute of Commercial Management | Qualification Subject

Sport & Recreation Operations Management

Main Topics of Study

Sport and Recreation in Context

  • The sport and recreation service encounter
  • Sport and recreation narrative
  • Sport and recreation venue management

The Design of Sport and Recreation Facilities

  • Facilities planning
  • Managing human resources in sport and recreation
  • Managing queues
  • Service quality
  • Service productivity and best practice in the sport and recreation industry

Inventory Management Operations Strategy

  • Economics of sport and recreation
  • Supply and demand
  • Sport revenue management
  • Ticket operations in a professional sports team setting
  • Sports events: the planning process
  • Strategic planning
  • Risk management
  • Legal and ethical issues in the design and delivery of sport and recreation facilities

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

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Sport and Leisure Operations Management - McMahon-Beattie and Yeoman Cengage Learning

Indicative Text:

Alternative Text and Further Reading:

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Beech, J., and Chadwick, S., (2004). The Business of Sports Management. Harlow: Prentice Hall

Taylor, P (Ed)., (2010) Torkildsen’s Sport and Leisure Management. Abingdon: Routledge.

Westerbeek, H., (2005). Managing Sport Facilities and Major Events. Abingdon : Routledge

Useful Websites: 

Taylor. Torkildsen’s Sport and Leisure Management (2010) companion website:

http://cw.routledge.com/textbooks/taylor