Institute of Commercial Management | Qualification Subject

Sport & Recreation Operations Management

Main Topics of Study

Sport and Recreation in Context

The sport and recreation service encounter
Sport and recreation narrative
Sport and recreation venue management

The Design of Sport and Recreation Facilities

Facilities planning
Managing human resources in sport and recreation
Managing queues
Service quality
Service productivity and best practice in the sport and recreation industry

Inventory Management Operations Strategy

Economics of sport and recreation
Supply and demand
Sport revenue management
Ticket operations in a professional sports team setting
Sports events: the planning process
Strategic planning
Risk management
Legal and ethical issues in the design and delivery of sport and recreation facilities

Recommended Reading

Main Text:

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Sport and Leisure Operations Management - McMahon-Beattie and Yeoman (2004) Cengage Learning

Indicative Text:

Alternative Text and Further Reading:

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Beech, J., and Chadwick, S., (2004). The Business of Sports Management. Harlow: Prentice Hall

Taylor, P (Ed)., (2010) Torkildsen’s Sport and Leisure Management. Abingdon: Routledge.

Westerbeek, H., (2005). Managing Sport Facilities and Major Events. Abingdon : Routledge

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Useful Websites:

Taylor. Torkildsen’s Sport and Leisure Management (2010) companion website:

http://cw.routledge.com/textbooks/taylor