About ICM and Our Heritage

Established as a charity for global outreach in 1979, the Institute of Commercial Management (ICM) is the leading professional body for commercial and business development staff. ICM provides a wide range of professional qualifications in business, management and related vocational areas. Our programmes are designed to address and respond to the training needs as well as the personal development of learners, whether entering or continuing to work within the wide and varied commercial sector. ICM exhibits best practice in responding to the academic and vocational needs of learners by regular liaison and structured feedback mechanisms, thereby ensuring that we stay in touch with the needs of Centres and learners. We strive to implement rigour in the award of credit, inclusive in assessment and examination, accuracy and efficiency in the certification of all our learners undertaking business, management and related vocational education programmes.

Business Education and Training Programmes

ICM's global services include the design, development and certification of business education and training programmes. The development and certification of bespoke education and training programmes for the corporate sector means that our courses are fit for purpose. ICM works with a range of public and private sector clients including universities, business schools, colleges, training providers and government agencies.

Affordable, fit for purpose qualifications

Photo of Dr Alistair Somerville-Ford

Dr. Alistair Somerville Ford,
Founder ICM 1979.

“We want you to succeed and I hope that an ICM qualification will play a major role in helping you to achieve your goals in life.”
Photo of Adair Ford

Adair Ford,
Chief Executive 2017.

"We want to continue to provide affordable, fit for purpose qualifications to meet the needs of those hard to reach learners."

Welcome from Adair Ford

ICM Staff Development Portal

Login to our staff development portal by selecting a relevant link below.

Senior OfficersTrusteesDirectorsSMTCountry CoordinatorsExaminersExamination Officers


At ICM, we continually engage with our learners and Approved Centres. If you are an existing learner or Approved Centre, we would appreciate you taking a moment to give us your feedback, using the appropriate survey below.

ICM Learner Satisfaction Questionnaire

Estimated completion time is 15-minutes

ICM Centre Satisfaction Survey

Estimated completion time is 15-minutes

ICM Quality Assurance Questionnaire

Estimated completion time is 20-minutes

Thank you. Your feedback is very important to us.