Information for Approved Centres

ICM will support your Centre in providing appropriate qualifications, enabling your learners to meet their potential.

The Examinations Team

ICM Examinations Officers, whilst office based, are available between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).

Email the Examinations Team

Whenever possible, our Examinations Officers visit the Approved Centres for which they have responsibility, not only to offer guidance and support but, just as importantly, to get to know you and your staff personally.

The Development Team

ICM’s Development Team has a wealth of experience and expertise to best support your Centre in selecting qualifications or units and designing bespoke courses, as well as advising and guiding you to gain the approval you require to deliver ICM qualifications to your learners.

Email the Development Team

ICM’s Country Coordinators will be your local, face-to-face points of contact and will be available to advise you in respect of our policies and procedures. Your Country Coordinators are available to support you in all ICM related matters. Visit our Country Contacts page to learn more.

The Centre Approvals Team

In the event that you have not yet become an Approved Centre, our Centre Approvals team lead will liaise with you; supporting and guiding you in the completion of your application.

Email the Centre Approvals Team

Our Quality Assurance

ICM’s Quality Assurance Team consists of a pool of Examiners, External Quality Assurers and the Development Quality Manager. External Quality Assurers can be contacted through the Development Quality Manager who is available between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).

Email the Quality Assurance Team

The Finance Team

Our Finance Officer and Bookkeeper will be able to assist you with any financial queries you may have. However, in their absence, you are able discuss your enquiry with the Examinations Officer for your country or the ICM Business Manager, all of whom are contactable between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).

Email the Finance Team

Helpful Downloads

Click the links below to view more information for ICM Approved Centres.