Institute of Commercial Management | Qualification Subject

Housekeeping & Accommodation Studies

Main Topics of Study


  • The housekeeper and the organisation of the department
  • Routine methods of work
  • The staffing of the department
  • Contracts
  • Security, safety and first aid
  • The housekeeper and the management of the department
  • Budgeting and buying


  • Cleaning equipment and agents
  • The linen room
  • Laundry, dry cleaning and stain removal
  • Pests and waste disposal

Room Interiors

  • Ceramics, glass, metals, plastics and sanitary fitments
  • Floorings or floor finishes
  • Carpets
  • Wall coverings
  • Fabrics
  • Soft furnishings
  • Beds and bedding
  • Furniture
  • Interior decoration – lighting, heating, ventilation and flowers
  • Planning trends

Recommended Reading

Main Text:

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Hotel, Hostel & Hospital Housekeeping – Joan C Branson & Margaret Lennox (Hodder & Stoughton)

Indicative Text:

Alternative Text and Further Reading: