Institute of Commercial Management | Qualification Subject

Management Theory & Practice

ICM Professional Diploma Unit

Part One – Management Theory


  • Management: An introduction

Classical Theories of Management

  • The search for principles of management
  • Bureaucracy

Human Relations and Social Psychological Theories

  • Motivation – what motivates people?
  • Motivation – how motivation occurs

Theories of Leadership and Group Behaviour

  • Leadership – theory and practice
  • Groups and teams

Systems and Contingency Approaches to Management Theory

  • Organisations and systems
  • Contingency approaches to management

Contemporary Approaches to Management Theory

  • Value-driven responsive organisations
  • Managing the supply chain

Part Two – Management in Practice

The Context of Management

  • The business environment
  • Organisations
  • Organisational culture
  • Diversity


  • Decision making in organisations
  • Strategic aspects of management
  • Strategy in practice
  • Managing strategy

Organising for Management

  • Organising the workforce – organisation structures and designs
  • Organising work
  • Organising for innovation
  • Organising for engagement
  • Reorganising – managing change
  • Organising communications
  • Organising yourself – the manager’s role

Control in Management

  • Organisational control
  • Managing quality
  • Managing risk

Part Three – Functional Management: Marketing, Operations Management, HRM, Financial and IT

Marketing Management

  • Marketing fundamentals
  • The marketing mix: product and price
  • The marketing mix: distribution
  • The marketing mix: promotion
  • Customer-oriented marketing approaches

Operations Management

  • Managing the procurement function
  • Managing the logistics function
  • Managing the operations function
  • Operations technology


  • Human resource management
  • Resourcing: recruitment, selection and appointment
  • Performance management and human resource development
  • The employment relationship
  • International human resource management

Financial Aspects of Management

  • Financial and management accounting – an introduction
  • Budgeting process, pricing and capital investment decisions

Information Resource Management

  • The role of information technology and business information systems
  • Managing information systems

Part Four – Global Management

  • Global management
  • Managing globally

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Management Theory and Practice, 8th edition, G.A. Cole and Phil Kelly, Cengage Learning EMEA.

Indicative Text:

Alternative Text and Further Reading:

Understanding Organisations, 4th edition, C. Handy, Penguin.

Management: An Introduction, 6th edition, 2014, David Boddy, Pearson.

Management & Organisational Behaviour, 10th edition, 2013, Laurie J. Mullins with Gill Christy, Pearson.