Institute of Commercial Management | Qualification Subject

Tourism & The Environment

ICM Professional Diploma Unit

Tourism and Tourists

  • What is tourism?
  • The rise of tourism
  • Tourism today
  • International tourism
  • Domestic tourism in Britain
  • The tourism industry
  • Case study

The Geography of Tourism

  • What is the geography of tourism?
  • Britain’s inbound and outbound tourism geography
  • Tourist destinations in Britain
  • Route planning in Britain
  • Weather and tourism
  • Case study


  • Forms of transport
  • Carriers
  • Transport networks
  • Case study

The Retail Travel Trade

  • Travel agents and tour operators
  • Case study

Accommodation and Catering

  • Basic tourist requirements
  • Serviced accommodation
  • Self-catering accommodation
  • Catering for tourists
  • Case study

Tourist Attractions and Business Facilities

  • Trends in attractions
  • Theme parks
  • Business facilities
  • Case study

Tourism Promotion and Tourist Information

  • National tourist organisations
  • Regional tourist organisations
  • Local tourist offices
  • Tourism information
  • Case study

The Impact of Tourism on the Environment

  • Tourism and the environment in harmony
  • Tourism and the environment in conflict
  • Planning and managing tourism
  • Case study

The Impact of Tourism on the Economy

  • Tourism investments – the cost of tourism
  • Tourism returns – the benefits of tourism
  • Tourism and the balance of payments
  • Tourism and employment
  • Who benefits from tourism investment?
  • Case study

The Impact of Tourism on Culture and Communities

  • Changing attitudes of host populations
  • Cultural differences
  • Reactions of the host population to tourists
  • The impact of tourism on culture
  • Tourism and communication between cultures
  • Case study

Tourism Employment and Skills

  • Tourism employment
  • Characteristics of tourism employment
  • Tourism skills and attitudes
  • Case study

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Tourism – R Davidson (Pitman Publishing)

Indicative Text:

Alternative Text and Further Reading: