Institute of Commercial Management | Qualification Subject

Human Resources Management

Main Topics of Study

People, Organisations and Behaviour

  • Organisational behaviour
  • Work, organisation and job design
  • Organisation development
  • Motivation, commitment
  • Employee engagement

Resourcing and Workforce Planning

  • Strategic resourcing
  • Workforce planning
  • Recruitment and selection
  • Resourcing practice
  • Talent management

Learning and Development

  • Strategic learning and development
  • Process of learning and development
  • Practice of learning and development
  • Leadership and management
  • Development

Performance Management

  • Aims of performance management
  • Strategy and systems
  • Practice of reward management
  • Rewarding specific groups

Employee Relations

  • Strategic employee relations
  • Employment relationship
  • Psychological contract
  • Practice of industrial relations
  • Employee voice and communications

Human Resources Skills

  • Strategic human resources skills including leadership skills, facilitating change, handling conflict and people
  • Industrial democracy
  • Strikes: cause, effect and avoidance

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

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Armstrong’s Handbook of Human Resource Management Practice, 13th edition, Michael Armstrong with Stephen Taylor, Kogan Page

Indicative Text:

Alternative Text and Further Reading: