Institute of Commercial Management | Qualification Subject

Environmental Management In The Hospitality Industry

ICM Professional Diploma Unit


  • Concepts
  • Feasibility
  • Design


  • Development strategy
  • Project finance
  • Legal agreements and contracts


  • The design team
  • Building costs
  • Managing construction


  • Operational planning and relationships
  • Planning accommodation
  • Service provision

Asset Management

  • Asset management
  • Product development and brand management
  • International and cultural issues

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Developing Hospitality Properties & Facilities (2nd edition) – Josef Ransley & Hadyn Ingram (Elsevier)

Indicative Text:

Alternative Text and Further Reading: