Institute of Commercial Management | Qualification Subject

Promoting a Positive Health & Safety Culture

ICM Professional Diploma Unit


  • Culture of an organisation
  • Concept of a health and safety culture

Correlation between culture and performance in health and safety

  • First impressions
  • Recognising an organisations approach

Indicators of a health and safety culture

  • Accidents
  • Absenteeism
  • Sickness rates
  • Staff turnover
  • Compliance with rules and procedures
  • Complaints about working conditions

Factors promoting a negative health and safety culture

  • Periods of change
  • Uncertainty (Maslow’s Hierarchy of needs)
  • Management decisions

Internal and external influences

  • Management commitment
  • Timescale pressure
  • Communication
  • Competence
  • Employee representation
  • Social expectations
  • Legislation and enforcement
  • Insurance companies
  • Trade unions
  • The economy

Human behaviour

  • The individual and their role
  • Attitude, ability and motivation
  • Perception of risk
  • Errors
  • Violations
  • Age and experience
  • Peers

Implementing cultural change

  • Management commitment
  • Personnel competence
  • Effective communication
  • Training
  • Penalties and discipline

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Introduction to Health & Safety at Work: Hughes & Ferrett, Taylor & Francis

Indicative Text:

Alternative Text and Further Reading: