Institute of Commercial Management | Qualification Subject

Training & Development

Main Topics of Study

Designing, Delivering and Evaluating Training and Development

  • Introduction and overview

Individual and Collective Learning

  • Defining learning
  • Learning theory
  • Collective learning
  • Workplace learning

External and Internal Context

  • External and internal context
  • ICT developments
  • Barriers, inhibitors and facilitators of training and development

Establishing Learning Needs

  • Learning needs analysis and employee development
  • Training and development needs analysis
  • Data sources
  • Current practice, implication and limitations

Designing Learning Interventions

  • Defining learning
  • The organisational perspective
  • The learner perspective
  • The designer’s perspective
  • Designing learning

Delivering and Facilitating Learning

  • Definitions
  • Coaching and mentoring
  • Presentation and instruction skills
  • Giving and receiving feedback
  • Blended learning and the use of technology

Evaluating Training and Development

  • Purpose of evaluation
  • Kirkpatrick; Gagne; Holton, Bates, Ruona; Anderson theories and applications
  • Value of learning
  • Evaluation tools and processes
  • Barriers to evaluation

Professionalism and Ethics

  • Definition of ethics
  • Philosophical bases
  • Equality and diversity
  • Professionalism and professional practice
  • Relations, integrity and honesty
  • Continuing professional development

External and Internal Context

  • External and internal context
  • ICT developments
  • Barriers, inhibitors and facilitators of training and development

Themes and the Future

  • Significant themes and speculation for the future

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

<iframe style="width:120px;height:240px;" marginwidth="0" marginheight="0" scrolling="no" frameborder="0" src="//ws-eu.amazon-adsystem.com/widgets/q?ServiceVersion=20070822&OneJS=1&Operation=GetAdHtml&MarketPlace=GB&source=ss&ref=as_ss_li_til&ad_type=product_link&tracking_id=icm0bb-21&marketplace=amazon&region=GB&placement=1843983605&asins=1843983605&linkId=57b3effe2c930fe3e6c9e38baa3b8639&show_border=false&link_opens_in_new_window=true"></iframe>

Designing, Delivering and Evaluating L&D: Essentials for Practice, 2014, J. Stewart & P. Cureton, McGraw-Hill Education.

Indicative Text:

Alternative Text and Further Reading: