Unit Aim
This unit will allow Learners to demonstrate competency in pressing and finishing items of laundry. Learners will be able to demonstrate their skills in finishing a range of items and garments in a safe manner whilst maintaining quality standards and customer expectations.
Unit Content
1 Select laundry and garments for pressing
- Work area: cleanliness, supplies, check and turn on machinery
- Temperature: fibre type, care labels, finishing process, construction of items
- Preparation: sort, damp down, pull into shape, smooth out
- Unsuitable items: fibre type, care labels, finishing process, construction of items
2 Press laundry and garments
- Laundry: bedding, towelling, tablecloths, napkins
- Garments: trousers, shirt, t-shirt, polo shirt, skirt, dress, jacket, sweater
- Work schedule: urgency, temperature low to high
- Quality standards: organisational, customer requirements or requests
- Unsatisfactory items: stains, repairs, creasing, shrinkage
- Reporting: supervisor, line manager, problems, issues, queries
- Records: work schedules, cleaning schedules, audit or check sheet, supply or resource requests, damage reports, time sheets
3 Work as an effective member of the team
- Communication: spoken e.g., tone of voice, terminology, written e.g. documents, forms, reports, presentations, body language
- Situations: formal, informal, queries or requests, complaints
- Codes of conduct: workplace policies, rules and procedures
- Reporting: supervisor, line manager, problems, issues, queries
4 Follow health, safety and hygiene procedures
- Personal hygiene:
- ~clean clothing, footwear and headgear
- ~hair neat and tidy
- ~wear a head covering e.g., hairnet, hat
- ~washing hands
- ~no jewellery
- ~cover cuts and grazes
- ~report illness and infections to the proper person
- Common workplace hazards: slips, trips, falls, breakages, hot surfaces, chemicals
- Health and safety procedures: following fire regulations, fire drills, evacuation, manual handling, safe use of chemicals, report accidents, first aid
- Workplace emergencies: accidents, fire, breaches of security, illness
- Emergency procedures: raising alarm, calling emergency services, firefighting equipment, evacuation procedures
- Security procedures: control of keys, electronic systems, surveillance, control of entrances and exits, staff and visitor identity badge, reporting of suspicious persons and packages to line manager
